Privacy Policy

1. Information We Collect

When you make a purchase or interact with our store, we may collect the following information:

• Personal Information: Username, email address, and IP address.
• Payment Information: Billing details may be collected and processed by third-party payment processors (e.g., PayPal, Stripe). We do not store full credit/debit card details.
• Transaction Details: Purchase history, donation amounts, and item(s) bought.
• Technical Data: Device type, browser, location (approximate), and usage logs.

2. How We Use Your Information

We use the collected data to:

• Process transactions and deliver purchased virtual goods.
• Manage user accounts and respond to customer inquiries.
• Detect, prevent, and address fraud or unauthorized activity.
• Enhance and personalize your experience on our platform.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with:

• Trusted payment processors (e.g., PayPal, Stripe) solely to complete transactions.
• Hosting providers and third-party services essential to operating the store.
• Law enforcement or regulatory authorities if required by law or to protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, or accounting obligations.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your data, where applicable and subject to legal requirements.
• Opt out of non-essential communications.

To exercise your rights, please contact us at the email below.

6. Security

We implement industry-standard technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no system is completely secure.

7. Children’s Privacy

CastiaMC does not knowingly collect personal information from children under the age of 18 without parental consent. If you are a parent and believe your child has provided us with information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will post any changes here along with the updated effective date. Continued use of our store after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or need assistance, please reach out to us:

• Email: [email protected]
• Discord: https://discord.gg/castiamc